Frequently Asked Questions



Peace of Mind

All families who register are given a printed copy of our Parent Handbook which has information on our program philosophy, policies and guidelines.

 

What is an approved dayhome?

Approved Family Dayhomes are Government and Agency regulated. Dayhomes provide a safe and nurturing home environment that allows children to explore and interact with the world around them at their own pace. Our Dayhome Educators are dedicated to encouraging, guiding and supporting each child's individual needs and interests. The carefully set child/adult ratios and standards in Dayhomes make this possible. For more information, see the Dayhome Standards Manual.

How much will it cost?

Our Dayhome Educators set their own rates, therefore the cost can vary according to their experience and education. The average costs are:

Full Time: $785-835/month
Part Time: $55/day
Before/After School Care: $475/month

In situations where you require assistance with child care fees, please visit Alberta Supports for information on provincial social-based assistance programs and services offered by the Government of Alberta.

Can I get subsidy?

Since we are a government contracted agency, you may be eligible to get child care subsidy. The Child Care Subsidy Program assists families with childcare costs for their children to attend a regulated child care program. To see if you qualify, click on the "Estimate your Subsidy" button on the Alberta Human Services website and find out your approximate amount of subsidy using the online estimator. Please see our Subsidy page for information on what you need to apply.

How do I find a dayhome?

1. Call our agency or fill out our online inquiry form. We will give you a list of available dayhomes in your area.

2. Call each Dayhome Educator and let them know you were referred by the Agency and explain your childcare needs (i.e. full time or part time, the number of kids, their ages, etc.). Find out more about the dayhome, such as the rates, hours, children currently in care, etc. Next, schedule a time to meet with each Provider at their home. This is where you will conduct your "interview" to see if it would be a good fit. It is a good idea to visit more than one dayhome. It is important that the Dayhome Educator and your child meet before the registration takes place.

3. Once you have made your decision (and the Dayhome Educator has also agreed), call the agency to schedule an appointment for a registration at our office. You must make an appointment as our consultants are often out of the office, monitoring dayhomes. The registration will generally take between 30-60 minutes.

4. Please bring the following information with you to your appointment:

-Alberta Health Card for your child(ren)
-Two emergency contacts (phone numbers and address)
-Non-refundable one time family registration fee of $100 (paid by cash, credit or debit)
-A void cheque for automatic withdrawal
-If starting in the middle of the month, your monthly fee paid by cash, debit or credit.
-If you are applying for subsidy, please bring your Online Conditional Approval printout and your signed CRA consent form.

5. Once you are registered, you can bring your child(ren) to the dayhome. Our agency will handle the monthly administration. You will look forward to receiving our monthly newsletter by email filled with parenting tips, upcoming workshops available to parents and providers, latest research and more. If at any time you have any questions or concerns, please contact our agency. We pride ourselves on our friendly customer service.

How soon do I need to start looking?

You can inquire at any time and we will put you on a callback list. The highest success rates for placements are within 3 months of the date care is required. Your information will still be entered into our system and we will contact you should anything become available.

I work shiftwork / evenings / weekends. Do you accommodate these types of schedules?

Dayhome hours are set by each Dayhome Educator. We do have Educators that accommodate shift work/evenings/weekends. When you call in, we will do our best to refer a dayhome to meet your needs.